The Ultimate List of 200+ Voiceover Agencies Around the Globe
- Keep Dreaming Creative
- Jul 12
- 14 min read
Updated: 2 days ago
The Ultimate Global Voiceover Agency Directory
Whether you just recorded your first voiceover demo or you’ve already voiced dozens of commercials and animations, finding the right agency can make all the difference. In this guide, Keep Dreaming Creative presents the most comprehensive, region-by-region directory of voiceover agencies and studios around the world—plus expert tips on how to choose, submit, and protect your human voice in an AI era.
How to Use This Directory
Before diving into the lists, keep these tips in mind:
Agency Tiers:
Starter Agencies are boutique shops perfect for emerging talent.
Mid-Tier Agencies offer solid rosters and steady work.
Top-Tier Agencies (CAA, WME, Paradigm, Atlas) book major campaigns and A-list clients.
Agency Models:
Talent Agencies (North American model) represent you only. They take commissions on bookings, but you record elsewhere.
Hybrid Agencies/Studios (common internationally) both represent talent and handle full production—casting, directing, recording, editing.
Production Studios don’t represent outside talent; they only record and deliver files.
Due Diligence:
Always visit each agency’s website to confirm they still represent voice talent and are accepting submissions. Make sure you read and follow their submission guidelines!
Watch for mentions of “AI Voices” or “AI Voiceover”—many companies now offer or test generative-AI demos, and not every actor wants to be part of that.
If you’re new to submissions, read more about How to Submit to a Voiceover Agency for best practices on what to send.
Agency Models Explained
Understanding whether an outfit is a Talent Agency, Hybrid Agency/Studio, or Pure Production Studio determines how you package yourself:
Talent Agency: At the very least, you need to have a professionally produced voiceover demo to submit to them. Do not under any circumstances try to self-produce your own demo! Submissions often go to an online portal of vetting — see our post on How to Land a Great Voiceover Agent.
Hybrid Agency/Studio: You may audition, record, and edit all under one roof. Rates can include a production fee plus talent commission—ask for a breakdown.
Production Studio: No representation—these book you by the hour or project. They’ll expect a completed demo that meets their technical specs.
Navigating AI Voices in Today’s Industry
The rise of AI has created both opportunity and controversy:
Watch for “AI Voices”: Some agencies explicitly market AI voice generation. If you want to stay human-focused, leave those blanks—or ask upfront.
Know Your Rights: Never agree to AI training without clear compensation and usage terms. We highly recommend utilizing NAVA's AI Rider for all your voiceover jobs.
Due Diligence: Always scan an agency’s site for “AI Voiceover” or “AI Demo” sections. If you don’t see it, great—but if it’s buried in FAQs, reach out and clarify. This is constantly changing!
Final Thoughts & Next Steps
Bookmark this list, share it with fellow voice talent, and start exploring the agencies that match your career stage and style. Remember:
Research every agency: Visit their site, read their submission page, and confirm their model.
Tailor your approach: A boutique starter agency needs a targeted demo; a top-tier rep expects a polished reel and resume. Don't approach the top agencies when you are just starting out with few credits to your name.
Protect your voice: Stay informed on AI tools and choose partners who respect your craft!
Use the dropdown arrows to see our list of List of 200+ Voiceover Agencies. We hope this comprehensive database of voiceover agencies worldwide makes it easier for you to plan and execute your demo submissions, secure representation with the right voiceover agent, and ultimately land more voice acting jobs.
Voiceover Agencies in the USA: American West Coast
Agency | City, State | Website URL | Tier |
AB2 Talent | Los Angeles, CA | Starter | |
ABA Talent Agency | Beverly Hills, CA | Mid | |
Abrams Artists Agency LA | Los Angeles, CA | Top | |
AC Talent Agency, LLC | Beverly Hills, CA | Mid | |
Affinity Artists Agency | Los Angeles, CA | Mid | |
AKA Talent Agency | Los Angeles, CA | Starter | |
Angel City Talent | Los Angeles, CA | Mid | |
Aperture Talent | Los Angeles, CA | Starter | |
Aqua Talent Agency | West Hollywood, CA | Starter | |
Arise Artists Agency | Los Angeles, CA | Mid | |
Arlene Thornton & Associates | Los Angeles, CA | Starter | |
Atlas Talent Agency | Los Angeles, CA | Top | |
Avalon Artists Group | Los Angeles, CA | Mid | |
Avant Artists | Los Angeles, CA | Mid | |
AVO Talent | Los Angeles, CA | Mid | |
AVO Talent | Los Angeles, CA | Mid | |
CESD Talent Agency | Los Angeles, CA | Top | |
Clear Talent Group | Studio City, CA | Mid | |
Creative Artists Agency (CAA) | Century City, CA | Top | |
DDO Artists Agency | Los Angeles, CA | Mid | |
DPN Talent | Los Angeles, CA | Top | |
Elev8 Talent Agency | Beverly Hills, CA | Mid | |
Elev8 Talent Agency | Beverly Hills, CA | Mid | |
Gersh Agency | Beverly Hills, CA | Top | |
Innovative Artists | Los Angeles, CA | Mid | |
Mitchell & Associates Talent | Los Angeles, CA | Mid | |
Mitchell & Associates Talent | Los Angeles, CA | Mid | |
Paradigm Talent Agency | Beverly Hills, CA | Top | |
Savage Agency | Los Angeles, CA | Mid | |
Savage Agency | Los Angeles, CA | Mid | |
Sutton, Barth & Vennari (SBV Talent) | Los Angeles, CA | Mid | |
TGMD Talent Agency | Los Angeles, CA | Mid | |
The Alvarado Rey Agency | West Hollywood, CA | Mid | |
United Talent Agency (UTA) | Beverly Hills, CA | Top | |
VoiceOver LA | Los Angeles, CA | Starter | |
Voices Talent Group | Los Angeles, CA | Mid | |
VOX, Inc. | Los Angeles, CA | Mid | |
All Coast Talent | Seattle, WA | Starter | |
Artist Management Agency | San Diego, CA | Mid | |
In Both Ears | Vashon, WA | Mid | |
The Actors Group | Vashon, WA | Mid |
Voiceover Agencies in the USA: American East Coast
Agency | City, State | Website URL | Tier |
Abrams Artists Agency NY | New York, NY | Top | |
Access Talent | New York, NY | Starter | |
ACM Talent | New York, NY | Mid | |
Aperture Talent | New York, NY | Starter | |
All Coast Talent | New York, NY | Starter | |
Arcieri & Associates Talent Agency | New York, NY | Mid | |
Atlas Talent Agency | New York, NY | Top | |
Don Buchwald & Associates | New York, NY | Top | |
Capital Talent Agency | Washington, DC | Mid | |
CESD Talent Agency | New York, NY | Top | |
DDO Artists Agency | New York, NY | Mid | |
Eris Talent Agency | New York, NY | Mid | |
Impressive Talent | Frederick, MD | Starter | |
Innovative Artists | New York, NY | Mid | |
JM Talent (Jason Marks Talent) | New York, NY | Mid | |
Next Generation | New York, NY | Starter | |
Osbrink Agency | New York, NY | Mid | |
Paradigm Talent Agency | New York, NY | Top | |
Stars The Agency | New York, NY | Mid | |
Stewart Talent Agency | New York, NY | Mid | |
Take 3 Talent Agency | New York, NY | Starter | |
TalentWorks | New York, NY | Mid | |
William Morris Endeavor (WME) | New York, NY | Top | |
Agency for the Performing Arts (APA) | New York, NY | Top |
Voiceover Agencies in the USA: American Mid West
Agency | City, State | Website URL | Tier |
Big Mouth Talent | Chicago, IL | Mid | |
Calliope Voices | Minneapolis, MN | Starter | |
Caryn Model & Talent Management | Minneapolis, MN | Starter | |
Gray Talent Group | Chicago, IL | Mid | |
Grossman & Jack Talent | Chicago, IL | Mid | |
Heyman Talent Agency | Columbus, OH | Mid | |
Johnson McKay Talent | Chicago, IL | Mid | |
Lori Lins | Milwaukee, WI | Starter | |
Meredith Model & Talent | Minneapolis, MN | Starter | |
Moore Creative Talent | Minneapolis, MN | Starter | |
Naked Voices | Chicago, IL | Mid | |
NUTS | Minneapolis, MN | Mid | |
Paonessa Talent Agency | Chicago, IL | Mid | |
Shirley Hamilton Talent | Chicago, IL | Mid | |
Stewart Talent Agency | Chicago, IL | Mid | |
Talent Poole Talent Agency | Minneapolis, MN | Starter | |
The Rock Agency | Madison, WI | Mid | |
Wehmann Models/Talent, Inc. | Minneapolis, MN | Starter | |
DDO Artists Agency (CHI) | Chicago, IL | Mid | |
NV Talent | Chicago, IL | Mid | |
Stavins Talent | Chicago, IL | Mid |
Voiceover Agencies in the USA: American Mountains
Agency | City, State | Website URL | Tier |
Big Fish Talent Agency | Greenwood Village, CO | Mid | |
Go Voices | Denver, CO | Mid | |
Mitchell & Associates Talent (West) | Albuquerque, NM | Mid | |
Radical Artists Agency | Denver, CO | Mid | |
Talent Management Group, Inc. | Murray, UT | Mid |
Voiceover Agencies in the USA: American South
Agency | City, State | Website URL | Tier | ||
ASP Voiceover Agency | Asheville, NC | Starter | |||
Atlanta Voiceover Studio | Atlanta, GA | Starter | |||
Benz Model & Talent Agency | Tampa Bay, FL | Mid | |||
BMG Talent Group | Atlanta, GA | Mid | |||
Coastal Talent Agency | Charleston, SC | Mid | |||
CT Voiceovers | Charlotte, NC | Starter | |||
dB Talent CLOSED | Austin, TX | Mid | |||
Groundcrew Studios | Charlotte, NC | Mid | |||
Houghton Talent | Atlanta, GA | Starter | |||
J Pervis Talent Agency | Atlanta, GA | Mid | |||
Kim Dawson Agency | Dallas, TX | Mid | |||
Linda McAlister Talent | Dallas, TX | Starter | |||
Mary Collins Agency | Dallas, TX | Mid | |||
Pastorini-Bosby Talent (PB Talent) | Houston, TX | Mid | |||
PB Voice Talent | Houston, TX | Mid | |||
Sheppard Agency | Austin, TX | Top | |||
TAG Voices | Austin, TX | Top | |||
The Campbell Agency | Dallas, TX | Mid | |||
The Horne Agency | Dallas, TX | Mid | |||
Tory Christopher Group | Austin, TX | Mid |
Voiceover Agencies in Canada: East & West Coast
Agency | City, Province | Website URL | Tier |
10 Talent Management | Toronto, ON | Starter | |
Ambition Talent | Toronto, ON | Mid | |
AMI – Artist Mgmt Inc. | Toronto, ON | Mid | |
AMTI | Toronto, ON | Starter | |
ART (Amanda Rosenthal Talent) | Toronto, ON | Starter | |
ART – Montreal | Montreal, QC | Starter | |
Catalyst TCM | Toronto, ON | Starter | |
Creative Drive | Toronto, ON | Mid | |
da Costa Talent | Toronto, ON | Starter | |
Element Artist Management Inc. | Vancouver, BC | Mid | |
ETM | Toronto, ON | Mid | |
GGA Talent | Vancouver, BC | gga.talent | Mid |
Hines Management | Toronto, ON | Mid | |
In Motion Talent Ltd. | Vancouver, BC | Mid | |
Integral Artists | Toronto, ON | Mid | |
Jordan & Associates | Toronto, ON | Mid | |
KG Talent | Toronto, ON | Mid | |
Lauren Levitt & Associates | Toronto, ON | Mid | |
Lucas Talent Inc. | Vancouver, BC | Mid | |
Meridian Artists Inc. | Toronto, ON | Mid | |
Newton Landry Management Inc. | Toronto, ON | Starter | |
Northern Exposure | Vancouver, BC | Starter | |
oaz Talent | Toronto, ON | Starter | |
Oldfield Talent | Toronto, ON | Starter | |
Performer’s Management | Toronto, ON | Mid | |
Play Management Inc. | Toronto, ON | Mid | |
Premier Artists’ Mgmt | Toronto, ON | Mid | |
Premiere Talent Management | Toronto, ON | Mid | |
Red Management | Toronto, ON | Mid | |
Star Talent Inc. | Toronto, ON | Starter | |
The Arthur Agency | Toronto, ON | Starter | |
The Characters | Vancouver, BC | Mid | |
The Talent House | Toronto, ON | Mid | |
Vanderwerff Talent | Toronto, ON | Starter | |
A L’infini | Montreal, QC | Starter | |
Connekt Creative Inc. | Vancouver, BC | Mid | |
Hodgson Management Group | Vancouver, BC | Mid |
Voiceover Agencies in Latin America
Agency | City, Country | Website URL | Tier |
Adelphi Studio | São Paulo, Brazil | Mid | |
Brazil Voiceover | São Paulo, Brazil | Mid | |
Jarpa Studio* | Mexico City, Mexico | Starter | |
AquaSound | Mexico City, Mexico | Starter | |
Voice Crafters (Latin American) | Remote | Top |
Voiceover Agencies in Europe: United Kingdom
Agency | City, Country | Website URL | Tier |
Harvey Voices | London, UK | Mid | |
Loud & Clear Voices | London, UK | Mid | |
Nordlings Talent | London, UK | Top | |
Sue Terry Voices | London, UK | Top | |
Yakety Yak | London, UK | Mid | |
Soho Voices | London, UK | Mid | |
Ace Voices Agency | London, UK | Starter | |
Devine Voices | Kent, UK | Starter | |
Duygu Basara Agency | London, UK | Starter | |
FlyVoiceovers | Cornwall, UK | Starter | |
iCan Talk | London, UK | Starter |
Voiceover Agencies in Europe: France
Agency | City, Country | Website URL | Tier |
Presta Voice | Paris, France | Mid | |
deVine Voices | Paris, France | Mid | |
Studio Center | Paris, France | Mid | |
France Voices | Paris, France | Mid |
Voiceover Agencies in Europe: Germany
Agency | City, Country | Website URL | Tier |
Stimmgerecht oHG | Berlin, Germany | Mid |
Voiceover Agencies in Europe: Ireland
Agency | City, Country | Website URL | Tier |
Voice Department | Dublin, Ireland | Starter | |
Volcanic Talent | Dublin, Ireland | Mid | |
Voicebank | Dublin, Ireland | Mid | |
MyVO | Dublin, Ireland | Mid | |
The Voice Agency | Dublin, Ireland | Starter | |
Bonovox | Belfast, Northern Ireland | Starter | |
The Voice Box | Belfast, Northern Ireland | Mid |
Voiceover Agencies in Europe: Spain
Agency | City, Country | Website URL | Tier |
Idea Sonora | Barcelona, Spain | Mid | |
IVA I International VoiceOver Agency | Barcelona, Spain | Mid | |
Escena Digital | Madrid, Spain | Mid |
Voiceover Agencies in Europe: Italy
Agency | City, Country | Website URL | Tier |
VoxLab | Rome, Italy | Mid |
Voiceover Agencies in Europe: Poland
Agency | City, Country | Website URL | Tier |
VSI Warsaw (VSI Group) | Warsaw, Poland | Top | |
Mikrofonika (Voiceover Factory)* | Warsaw, Poland | Starter |
Voiceover Agencies in Asia
Agency | City, Country | Website URL | Tier |
Free Wave Co., Ltd. | Tokyo, Japan | Mid | |
CreatiVoices* | Manila, Philippines | Mid | |
Voices Bazaar | Mumbai, India | Mid | |
Voyzapp | Bangalore, India | Mid | |
Cosmic Sounds | Mumbai, India | Mid | |
VoiceMonk Studio | Noida (Delhi NCR), India | Starter | |
Parikh Info Solutions* | Pune, India | Mid | |
TooSix Media Group | Seoul, South Korea | Mid | |
Voyzapp | Beijing, China | Mid | |
Red Angel Media Ltd | Hong Kong, China | Top | |
PickMyVoice | Hong Kong, China | Starter |
Voiceover Agencies in Africa
Agency | City, Country | Website URL | Tier |
SAVOA | Johannesburg, South Africa | Mid | |
OSM Talent | Johannesburg, South Africa | Mid | |
Intertalent | Johannesburg, South Africa | Mid | |
Voice Over Africa* | Cape Town, South Africa | Top | |
Tongue Twisters | Cape Town, South Africa | Mid | |
Voice Scout | Cape Town, South Africa | Mid | |
APM (Artistes Personal Management) | Cape Town, South Africa | Mid | |
Absolutely AV | Johannesburg, South Africa | Starter |
Voiceover Agencies in Australia
Agency | City, State | Website URL | Tier |
EM Voices | Bondi Junction, NSW | Top | |
RMK Management | Sydney, NSW | Top | |
Melbourne Voices Management | Melbourne, VIC | Mid | |
Abe’s Audio | Sydney, NSW | Starter | |
Hunter Talent | Sydney, NSW | Mid | |
Hardy Audio | Sydney, NSW | Mid |
Voiceover Agencies in New Zealand
Agency | City, Country | Website URL | Tier |
Piranha Talent Agency | Auckland, New Zealand | Mid | |
Johnson & Laird | Auckland, New Zealand | Top | |
Media Group (Voiceovers) | Auckland, New Zealand | Mid |
Voiceover Agencies in The Middle East & Gulf
Agency | City, Country | Website URL | Tier |
Professional Dubai Voice Overs | Dubai, UAE | Starter | |
MMG Talent | Dubai, UAE | Mid | |
Studio52 | Dubai, UAE | Mid | |
ICS Dubai | Dubai, UAE | Starter |
North America – USA & Canada Voiceover Agents
West Coast (Los Angeles, San Francisco, Seattle)
Los Angeles remains the heartbeat of commercial and animation voice-over casting, anchored by top‐tier talent agencies and dynamic boutique shops. Creative Artists Agency (CAA) represents voices for television, radio advertising, animation, video games, audiobooks, documentaries, podcasts, and emerging tech applications. William Morris Endeavor (WME) signs talent across commercials, streaming promos, and animation for platforms like Netflix and Disney+. Atlas Talent Agency specializes in national TV/radio spots, animation, and corporate narration projects, while VoiceOver LA offers boutique demo‐production services for commercial, narration, promo, and character reels. For emerging talent, AB2 Talent provides selective representation focused on commercial, e-learning, and IVR roles.
Pro Tip: West Coast voiceover agencies often require a self-tape or in-studio audition—always review each agency’s submission page for technical specs before sending your demo.
Midwest Voiceover Agents (Chicago, Minneapolis, Madison)
The Midwest has become a hub for e-learning, corporate narration, and national campaigns. Big Mouth Talent leads with a roster that emphasizes e-learning, IVR, and medical narration projects. DDO Artists Agency’s voice division covers commercials, promos, animation, video games, audiobooks, and foreign-language talent. Stewart Talent rounds out Chicago’s scene with national commercial, corporate, and animation bookings. Over in Minneapolis, Calliope Voices provides casting and demo production for commercials, audiobooks, and narration, while Meredith Model & Talent delivers strong local and regional commercial representation.
Southern Voiceover Agents (Atlanta, Austin, Dallas, Houston)
The Southern U.S. blends rapid‐turnaround demo shops with full-service studios. A S P Voiceover Agency excels at custom demo production for commercials, promos, narration, audiobooks, and IVR projects, whereas Groundcrew Studios offers end-to-end casting, recording (union and non-union), ADR, sound design, and mixing for major networks like HBO and Netflix. In Austin, Sheppard Agency books commercial, promo, narration, e-learning, and IVR roles with a boutique touch!
East Coast Voiceover Agents (New York, Washington D.C.)
New York City hosts powerhouse representation for all major voice-over genres. Abrams Artists Agency (NY) signs talent for commercials, animation, video games, and promos. Don Buchwald & Associates specializes in commercial, narration, promos, and animation casting, while the Agency for the Performing Arts (APA) books voice actors for commercials, TV promos, and corporate narration. CESD Talent Agency covers commercial, animation, and interactive media voice-over. Over in Washington, D.C., Capital Talent Agency focuses on corporate narration, political spots, and documentaries.
Canadian Voiceover Agents (Toronto, Vancouver, Montreal)
Toronto’s voice-over market is led by heavy hitters like The Characters and Edna Talent Management, both booking commercial, animation, and national broadcast campaigns. Vancouver’s Lucas Talent Inc. specializes in animation casting and commercial voice-overs, and In Motion Talent Ltd. offers combined casting and demo-production for commercial, narration, e-learning, and animation projects. Montreal’s ART – Amanda Rosenthal Talent splits its roster between film/TV acting and voice-over representation, serving both English and French markets.
Global Voiceover Agencies (Europe, Asia, Africa & Australia/New Zealand)
Expanding your reach by securing representation with reputable voiceover agencies in Europe, Australia and New Zealand can unlock a wealth of new opportunities “across the pond.” International agencies often cast for major global advertising campaigns, feature-length animations, video games, e-learning localization, and dubbing for film and television—work that simply isn’t available in a single domestic market. By partnering with a European or Australian agency, you gain access to a broader client base, diversify your portfolio with foreign-language projects and unique spots, and build a truly global brand. Plus, navigating different time zones and working on international briefs can sharpen your adaptability, elevate your client list, and lead to higher-profile credits that boost your visibility back home.
If you find any errors or omissions in this List of 200+ Voiceover Agencies, please contact us to let us know!
Need help with your submission? Book a coaching call below, or read more about How Voice Actors Can Land A Great Voice Agent in 2025!
FAQs on Voiceover Agencies, Submissions, and Getting Signed by an Agent for Voice Acting
Where can I find a reliable list of voiceover agencies?
Our complete list of 200+ vetted voiceover agencies worldwide is listed here for free. It’s organized by region and agency specialty so you can find matches for commercial, animation, games, corporate, and more. Use filters: location, roster type, and submission guidelines to narrow your search.
How do I pick the right voiceover agency from a long list?
Don’t spray-and-pray. Listen to the agency’s roster, identify where your voice fits, and target agencies that represent talent similar to your type (but not identical). Look for agencies that list submission preferences and client types — that tells you if they work in your lane.
What should I include when I submit to a voiceover agency?
Follow their instructions exactly. Typical essentials: a short, professional cover email addressed to the agent, a link to your demo (not a giant attachment), a one-line bio about your type and recent credits, and a clean one-page website link. Never CC a pile of agencies in one email.
Do agencies only accept voiceover demos from experienced talent?
No — some boutique and starter agencies actively sign emerging talent. That said, your demo must be competitive. If you’re just starting, consider a starter demo produced with coaching, book a couple of small paid gigs, then submit with recent credits. Agencies want to know you can deliver in session. READ: How Voice Actors Can Land A Great Voice Agent
How long should I wait to hear back after submitting to a voiceover agent?
Timelines vary. Expect nothing, hope for a response in 6–8 weeks, and if you haven’t heard anything in 6 months, one polite follow-up is fine. Don’t pester — a single thoughtful check-in or an update with a new credit is the right move.
Should I pay for a voiceover agency list or database?
No need to buy lists when curated, free resources exist (like our global list). Paid databases sometimes offer convenience, but you’ll still need to vet each agency manually. Invest your money more wisely — coaching, a professional demo, or a better website will do more for your career.
How do I get an voice acting agent if I have no credits?
Start small and prove you can book work. Pitch local businesses, audition on casting platforms, and take professional coaching. Referrals and real paid credits are the quickest way to get an agent’s attention.
Are voiceover agency submissions different by country?
Yes. Some countries favor union rules, others have indie-friendly markets. Check each agency’s submission page for regional guidance, and be mindful of union vs non-union representation in your area.
Can I contact voiceover agents on social media?
Only if they explicitly request submissions via social media. Otherwise, use the listed submission email or form. Avoid friend-requesting or tagging agents — that comes off unprofessional.
What do voiceover agents look for on a demo?
They want clean audio, great performance variety, authentic reads, and an obvious sense of what you book. Demos should be short, genre-specific (commercial vs animation), and show you can be booked on real scripts, not gimmicky reads.
Is a website necessary before I submit to voiceover agencies?
Yes. A simple, mobile-friendly one-page site with your demo, credits, and contact info is table stakes. Agents expect to be able to Google you and see a professional presence; social profiles alone aren’t enough.
How important is a referral to a voiceover agency?
Very. A referral from someone the agency already represents or a casting director will accelerate your submission. Network genuinely — offer script swaps, support other actors, and ask for introductions when appropriate.
What should I do if a voiceover agency regrets my submission or says “no”?
Don’t take it personally. Ask for feedback if they’ll give it, keep improving your demo, build credits, and reapply later. Sometimes it’s simply a roster fit issue — not a measure of your talent.
Are voiceover agencies exclusive, and what commission do they take?
Agency terms vary; most take a standard commission (often around 15%) on bookings they secure. Read the contract carefully and ask questions before signing; understand territory, exclusivity, and how they handle direct bookings you find yourself.